The Difference Between “Hone” & to “Home in on Something”

Question: I think you made a mistake in my copy because you used the word “home,” and I think it should be “hone”: She knew exactly what area of the artwork to home in on.

Answer: The Copy Bitch is not above admitting to mistakes, but this isn’t one. The word hone is often misused in print and electronic media. When you “hone” your skills, you improve them. When you “home in on something,” you aim your attention to a direct target (think of a homing device). In this example, “she” knew what area of the artwork to direct her attention to. (And, yeah, it’s okay to end sentences with prepositions, too.)

“Make Your Mole Famous” – A Word on Compelling Headlines

So I just saw an interesting banner hanging over a heavily-traversed street in town:

MAKE YOUR MOLE FAMOUS.

Certainly got my attention. The first thing that flashed through my mind was Cindy Crawford’s mole and then the actual animal, even though I soon realized I don’t really know what a mole looks like.

Anyhow, the headline was in bold, and, of course, I needed to know what the heck it was about. Apparently, it’s for a new research study (the sub-headline following the headline indicated as much, but I couldn’t get all the info without causing an accident).

It’s a great headline, much more exciting than: Be Part Of a Mole Study or Be Part of a Research Study. So kudos to the person who came up with the headline.

However, boo to the follow-up. I’m pretty sure the research study is being sponsored by an organization called “SMOC.” However, upon googling things like “mole research study” + “SMOC” + my town’s name, I got nothing. Same if I googled the headline alone. Same if I simply googled “mole research study Massachusetts.”

So, dear banner-sign-creator, what if someone sees the banner and wants to be part of this study but doesn’t have time to risk getting into an accident to see if said banner has contact info? Shouldn’t there be something online–something that people can easily get to via a search on the phrase that he or she will likely remember, like “Make Your Mole Famous”? Why, yes. Yes, indeed that’s the way it should be. Ideas:

  • Create a web page on your site dedicated solely to the mole research study. In the title tag, you should use the headline: Make Your Mole Famous – Mole Research Study – Massachusetts. That should cover a variety of searches.
  • See if makeyourmolefamous.com is available (that would be a good URL to have on literature around town–fairly easy to remember).
  • Buy PPC ads on “Make your mole famous” and “mole research study” — I bet the cost won’t be prohibitive.

Lesson: think through every step your prospect/customer needs to take in order to complete the task at hand (be it a sale or sign-up for a research study). Do NOT make these steps hard. Make it as easy as possible.

Blog Content Question

Dear Copy Bitch: I met a chiropractor in my local BNI chapter who is looking to possibly launch a blog. I took a look at his website today, and it seems that he has used this special web provider for chiropractors: [name redacted]. This provider provides all sorts of content with automatic content updates and a full newsletter library. The trick is, you have to be a “member” to log in and see this content.

Do you have any ideas about what benefits this doctor will get by having a personal blog that he won’t get by simply having the mass-produced content available? The one thing that I can think of is that potential customers who are just browsing for information may not want to become a member just yet, and that this requirement may send them away never to return. But I thought you might have some additional ideas.

–Addie Z.

A: Okay, if I’m reading this right, it sounds like he has a blog with automatically generated content, but people need to login to view the blog posts. If that’s the case, here’s my take: I can’t think of any business blogs where people have to register to see the content. The whole point of the blogosphere is to have immediate, relevant content at your fingertips when you need it. Many blogs require people to register in order to post comments, but I can’t think of any business blogs where you have to register just to SEE the blog (personal blogs are different; many people lock those, and for good reason). He’ll lose a lot of people right there who don’t want to bother with registration or who don’t want to surrender their info. And he’ll also lose those valuable inbound links. One reason businesses have blogs is so that people will link to their blog posts. Those links can help rankings (if the blog is integrated correctly with the website) and help drive traffic to the business site.

As for the auto-generated content, there are two issues. First, Google doesn’t like duplicate content. So if a blog post is being published on his blog and 20 others, Google doesn’t like that. No one (except the folks inside Google) can say what sort of “penalty,” if any, exists, but a good rule of thumb is to avoid duplicate content. Which brings me to the second issue. One of the other reasons to have a blog is so that you can create a community, engage with your customers or potential customers, position yourself as an expert, and give something back for free: your expertise. The best blogs do all these things.

I imagine he’s doing the auto content thing because he feels he doesn’t have enough time to devote to a blog or that he doesn’t have enough ideas. I do believe that the key to blogging is consistency; I always encourage my clients to blog at least three times a week. Blog posts needn’t be long or Pulitzer-prize worthy. They need to be real, relevant, and conversational. As a chiropractor, I bet he has a ton of topics to blog about. If he doesn’t have the time to do it, he could hire someone (like you) to ghostwrite his posts (option #1) or be his blog writer (#2). If he gave you 30 minutes of his time per week, he probably could give you enough copy points for at least three blog posts (and they don’t all need to be text heavy; you could link to interesting articles related to chiro or other forms of complementary medicine, you could have a poll or survey, you could post a relevant cartoon, you could do “video cam” posts [e.g. maybe of an exercise demonstration that helps with lower back pain]).

Encourage him to make his blog public and to create fresh, customized content.

Antecedent Question

Dear Copy Bitch: Does this make sense and do the words in red refer to the client? They’re supposed to: “The first of the 2 or 3 sessions with the trainer is used to develop custom training plans, which are designed to show clients when they’re scheduled to train on their own during each 4-week cycle of their plan.”

—Todd, Boston

A: Yes, it does make sense, and the pronouns are correctly referring to the antecedent (“clients”).